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Does Twitter Really Add Value? Or Is It Just A Waste Of Time?

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Does Twitter Really Add Value? Or Is It Just A Waste Of Time?

WARNING: This may sound like a bit of a rant in places but there’s a point.

I’ve been using Twitter full on for a couple of years now and I manage a handful of corporate and personal accounts. They’re not difficult to manage, but they can be time consuming and with so much to do, is that time well spent?

I think Twitter adds the most value to people in the public eye – it helps bring them closer to their fans. But what about you or I – is it worth our time? I can use Facebook for my mates, or even send a quick text – so why would people I don’t know, or indeed know nothing about me be interested in what I have to say? Well apparently over 2000 people are…

When I first started using Twitter, I have to admit I wanted 10’s of thousands of followers, that was important to me – it was a numbers game, but I quickly learnt that was pretty pointless. A heavy following is good for perception and in theory exposure, but only if people are following you because they are interested in what you have to say.

Early on I got caught up in the game of you follow someone and they follow you back – that often works…but really, that’s not the point of Twitter – you should only follow the people who interest you. Some people even buy followers! I can tell you for nothing that those followers won’t be engaging with you and add very little value – I understand the positive perception it gives, but if you’re not that interesting then you will soon be found out by your real followers – so don’t waste your time and focus on what’s important and that’s sharing interesting content.

I’m happy to admit that some of my tweets are auto generated from my blog – only a few a day, but it saves me time as it’s something I would do manually anyway…I’ve even played with Yahoo pipes as a way of tweeting marketing news, but really that’s just random – you can’t guarantee a good bit of news and it ends up looking like spam. At the end of the day, if someone want’s news from Mashable, they will follow Mashable…

So spam is pointless. Firing out random rubbish every couple of minutes just puts me off following people, I’m all for regular tweets if it’s something interesting, but thoughtless junk is wasting my time and hiding all the good stuff. Unfortunately the people who do that are unlikely to be reading this…

Auto direct messages seem pointless too – so I’ve just followed you, I appreciate the thank you but I don’t need to join your ‘FREE home business’! Direct messages are for private conversations and in my opinion shouldn’t be devalued with auto messages.

I’m more than aware that Google seems to consider Social endorsements in its algorithm, so that adds value – but that said it’s only really valuable if you have a strong profile and have your tweets re-tweeted by others. And the only way to achieve that is through having a genuine, interesting account.

So it’s fair to say I’ve changed. My objectives are different and although I understand that a high number of followers is good for perception, it can be a waste of your time and in my opinion is a hollow target.

So where’s the value?

I’m a fan of Twitter and will keep on using it. I think that if it’s used well it can be a valuable tool. On top of my blog tweets, the best experience I get is through engaging with others – by that I mean having conversations with people and genuinely sharing interesting things using their @address – that’s what I do now and I hope that other’s find that interesting.

Focussing on the numbers and spending time on ‘cheating the system’ with 100’s of auto tweets and junk is a waste of time. Instead use Twitter to share interesting content and really engage with people, even if that’s only a handful of regulars. Doing this will bring you real exposure, traffic to your site and a following who are interested in more than you just following them back. Be prepared not to have millions or even thousands of followers, but that’s not where the value comes from – keep that in your mind, otherwise your just wasting your time.

What do you think? Is Twitter full of spam? Is it somewhere you should be investing your time? Please leave me some comments, because I would love to know your thoughts.

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About the Author

I've worked in business and Marketing for the past 8 years and have a real passion for it - sadly, the creativity and constant evolution excites me! I founded Simply Digital Marketing in early 2011 after starting my CIM qualification. I wanted something to support my study and a place to pass on my experience to other academics and professionals, helping them succeed with thier marketing ambitions. SDM has since grown bigger than I imagined and I love sharing my findings with you all - I hope you enjoy it as much as I do. Thanks for visiting. Alex Ashley-Roberts

Discussion

  1. Sonja Zalik  May 31, 2012

    Agreed with all your points in this article and thanks for sharing your article. These days we seem to be all on the move and time is so precious. This handy social media tool provides me with the daily news breaking stories, traffic reports, public transport disruptions, latest brand sale, etc. It definitely adds value to my life. Though I am not so sure on the direct messaging aspect as I don’t see in 140 characters you could / should be sending a private message?

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    • Alex Ashley-Roberts  May 31, 2012

      It sounds like you’re getting a lot from Twitter Sonja – nice work! Agree about the short amount of characters in direct messages…although it’s rare that I use them to be honest, but I have passed my email address on a couple of times, so they have their use.

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  2. Christopher Wilson  May 31, 2012

    I agree with you completely that Twitter is not a numbers game, and getting 1000 followers all of whom are potential customers is much more valuable than 100,000 random followers. We find that Twitter provides us with a means of starting a conversation with potential customers much easier than in other forms of social media. This may simply be due to the complicated nature of the financial processes for which we provide services, but nonetheless Twitter does add value to our company as a lead generator, and should certainly be incorporated into any serious social media strategy.

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    • Alex Ashley-Roberts  May 31, 2012

      Excellent news Chris. I’m pleased Twitter generates business for you, I agree that it can be a great way to start building a working relationship – that will encourage a lot of new starters! Thanks for sharing

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  3. Soner  June 2, 2012

    Hi Alex,

    I completely agree with you. I started to tweet and I followed people how they and what they tweet and I see that most of the people that I follow is retweeting:) and I honestly sometimes did same thing:) then I realized that’s not good because somebody creates the tweet and lots of people retweet it. Additionally, tweets are not valuable they are just idiot things such as today I am not happy and I am going to sleep:) so what? I am not your mother so you can go to bed, it’s not useful for me;) For now I use twitter for my blog, I create articles on my blog and published it from my blog and all of my network auto-publish it. ( LinkedIn, twitter, Facebook, yahoo and msn ). I hope this comment will be useful for you;)

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    • Alex Ashley-Roberts  June 3, 2012

      Thanks for your comment Soner. I’m pleased you’ve found the value of Twitter, it took me a while to find it too :-)

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  4. Heather Edwards  September 3, 2012

    Social media as a whole takes time to build up, I find twitter is a lot more beneficially in a business sense rather than a facebook business page, however I still invest the time in both because it could be a time element, adjusting content or waiting for perceptions to change. I have a personal and professional facebook in which I use my professional to connect to other like-minded professionals and the people I meet through networking (relaxed version of linkedin?)

    People forget the “social” aspect of social media, this is where they fall down. We have had business from twitter and I have built some very good networking relationships through twitter just by interaction. It does depend on what you are aiming when you are using social media and ensuring you have the right person doing it for the company.

    I think twitter is more beneficial because it’s easier to interact with other users and suggest followers (using #FF – though perhaps this is overused.) You don’t have to wait for people to find you, you can find people, follow them (if they are interesting), they get a notification of the person following, naturally get curious and look at your profile, follow you (or not) and so on. Facebook has a lot of privacy settings (with good reason) and it’s usually if they are looking for you specifically that they find you or if they fall within your companies “circle.” Twitter is just a lot faster paced overall than facebook.

    It personally annoys me getting salesy emails about “buying twitter followers”! I was astounded to see one company put in writing, that they actually have 70 000 accounts specifically created to increase followers and admit that they aren’t there for interaction. I quickly sent an email back advising them that “I am definitely not interested, 10,000 followers who do not interact is not beneficial and certainly do not make you credible when they are “fake” accounts. I think we will stick with the growing 721 followers who have chosen (underlined and bold) to follow Chelton Brown. I am aghast that Twitter allows this practice. Please remove me from your mailing lists.” Then I circulated it to a few social networkers for their information. Twitter should investigate these people and ban them.

    When will people realise….it is all about useful content. Even Google has changed their algorithms to reflect this!!

    As you can tell, I can talk all day about social media…or even marketing as a whole so I think I will leave it at that!!

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    • Alex Ashley-Roberts  December 5, 2012

      Some good points here, I like your thoughts on Twitter vs. Facebook – I love the passion too! Thanks Heather

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  5. Barry  December 5, 2012

    I agree with all of the above. I have been using Twitter for a number of years, have a following over over 2000 collectively across 3 profiles and have tried various strategies and the one which works is (which should be obvious) to predominantly ‘tweet’ genuine, interesting news*.
    With regards to ‘should I follow people that follow me?’, we have had this conversation and my thoughts are that you should NOT just follow someone because they follow you as you may not be interested in what they tweet about. I use twitter for photography exclusively and, unless a new follower also tweets about photography news then their tweets are of no use to me (although I do appreciate them following me.

    How you use Twitter does also depend on what you use it for, *I admit that an element of my tweets are automatic through yahoo pipes. It has taken over 6 months to create effective filters in order not to tweet rubbish. One advantage of this is that it RT’s a few people that otherwise may not get the attention as they themselves do not have a large following, even though the tweet is worth sharing. This draws their attention (and gratitude) to my profile and I gain another follower.

    Looking at traffic driven to my site, Twitter is well down the list and behind sites such as StumbleUpon and Reddit, but this again, may be due to the genre of my online presence.

    Great article Alex, honest, informative and really well written! :)

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    • Alex Ashley-Roberts  December 5, 2012

      Nice one Barry, thanks. Interesting point about the amount of referral traffic Twitter generates compared to other tools. I’ve also found that Stumble Upon generates more traffic than Twitter. I’d be interested to hear what other people think.

      Thanks for taking the time to comment and keep up the good work with Free Photo Resources.

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